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Take a moment to read her story

Louie Villalobos   | Paste BN

Today we have a heart-wrenching story about one woman's strength to survive three great tragedies in the span of months. 

One woman survived a triple nightmare

By Scott Jennings

Standing atop a hill behind what’s left of the Dawson Springs city park, I hugged my old friend amidst a never-ending landscape of debris, rubble and personal pain. She may be the toughest woman in America.

“I literally have 13 different insurance claims going on between Logan’s death and the house and the cars. Jason’s grandfather passed away two months ago and I’m still helping grandma with her stuff. Overwhelmed is an understatement,” she told me.

Ashley McKnight, 41, is living a triple nightmare – a close relative lost to COVID-19, an 18-year-old son killed in a car accident, and now a house and hometown wrecked by a savage tornado, the likes of which Kentucky has never seen. (READ)

Customers are fed up with poor service

By Matthew Idema

Thanks for waiting and cue the elevator music. Need to book a hotel for that long awaited trip to visit family? Please hold. Got a question about your electric bill? Hold, please. 

Americans are suffering from a culture of crummy customer service: One survey found that 91% of consumers have had a poor customer service experience in the past six months. (READ)

Today's editorial cartoon 

My sister survived the pandemic in a nursing home. How will she fare in a climate disaster?

By Stacy Torres

After this year’s natural disasters, I worry more about climate emergency preparedness at my sister’s nursing home than COVID-19.

My fears about nursing home virus outbreaks have receded, given widespread resident vaccination and mandates for health care workers. 

But I anxiously monitor rain forecasts, concerned about damage to my sister’s facility from extreme weather. I have no idea what her facility’s evacuation plan is and neither does she. Late summer's Hurricane Ida ushered in tornadoes and flash flooding in the northeast, drowning 11 people in New York City basement apartments. (READ)

Read these before you head out 

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