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Skin Conditions

What is Musely? How it works, costs and treatments available

Trisha Easto
Paste BN
Feb. 24, 2026, 2:19 p.m. ET
  • Musely is an online platform that provides prescription skincare through telehealth services.
  • Patients receive personalized treatment plans from board-certified dermatologists without an in-person visit.
  • The service treats various conditions including dark spots, signs of aging, and redness.
  • Musely does not accept insurance but is eligible for FSA/HSA spending.

You can get on your phone and have just about anything delivered today, from groceries to prescriptions. So, why are you still waiting in a dermatology office? Musely offers online prescription skincare and access to board-certified dermatologists.

Instead of booking appointments weeks out, and paying hundreds of dollars for those five-minute in-office visits, you can upload photos, answer a few questions and get personalized treatment delivered to your door by Musely. Whether you're looking for a solution to rosacea, or struggling with acne, Musely provides a personalized treatment plan from the comfort of your own home.

Here is everything you need to know about Musely, the online prescription skincare telecommunication platform:

What is Musely?

Musely is an online prescription skincare platform that connects patients directly with board-certified dermatologists to deliver personalized, science-backed treatments without the need for an in-office visit.

Musely
Get personalized, dermatology care online and delivered to your door with Musely. Get started at Musely today!

How does Musely work?

With Musely's telecommunication platform, you get the benefits of dermatology care without the hassle of in-person appointments. Start by selecting the issues that plague your skin on the Musely website. Musely will present several recommended treatment options and you can choose the ones that fit your needs the best.

You will need to fill out a brief medical questionnaire and upload photos of the treatment area. Then, you'll add a payment method. This process should not take more than 3 to 5 minutes. A dermatologist will review your questionnaire and photos before writing a personalized treatment plan for you.

What skin conditions does Musely treat?

Musely treats a variety of skin conditions, here are some of the top categories that patients seek treatment for:

  • Dark spots
  • Anti-aging
  • Redness/breakouts
  • Menopause
  • Aging hair
  • Body/private
  • Enhancers
  • Longevity
Get started at Musely today!

How much does Musely cost?

Musely includes a $20 doctor visit fee, which is legally required and nonrefundable. If you receive a prescription, the cost varies.

Does Musely accept insurance?

Musely does not accept insurance. However, it is FSA/HSA eligible. Some insurance providers may reimburse you for the doctor visit fee or treatment costs, but you would have to contact your insurance.

Where does Musely ship and how long does delivery take?

After a Musely dermatologist sends your prescription to the pharmacy, it takes 2-5 days to be compounded and shipped. Once it ships, you will receive an email with tracking information. Musely does not ship outside of the United States, including Puerto Rico.

Our team of savvy editors independently handpicks all recommendations. If you purchase through our links, the Paste BN Network may earn a commission. Prices were accurate at the time of publication but may change.