Is Microsoft Outlook down? What to know about outage as users report issues
Editor's note: Microfot says Outlook should be working as normal for users. See the latest update for Friday, July 11.
Microsoft Outlook is currently down and some users are reporting not being able to log into their accounts Thursday morning, July 10.
According to the Microsoft service status page, Outlook users may be "unable to access their mailbox using any connection methods", including Outlook.com, Outlook Mobile and Outlook on desktop.
Microsoft said it is "continuing to apply the configuration changes to fix the underlying problem and completing additional validation efforts to ensure authentication components are properly configured."
While the number of users currently affected is unclear, the outage appears to be affecting users in multiple countries, including the UK, Australia and Canada, among others. Outlook has over 400 million users worldwide.
According to DownDetector, an online tracker of service outages, the number of users reporting issues has steadily increased since about 5 a.m. ET Thursday morning.
Microsoft did not immediately respond to a Paste BN request for more information.
Social media users discuss Microsoft Outlook being down
Many users of Microsoft Outlook have taken to the platform X, formerly Twitter, to discuss the outage.
Other recent Microsoft outages
In November 2024, Microsoft said it was investigating an issue that impacted users attempting to access services including its Outlook email product.
In a post on X at the time, Microsoft wrote it was assessing "an issue impacting users attempting to use Exchange Online or functionality within Microsoft Teams calendar."
In September 2024, a Microsoft outage left thousands of users unable to access their services. Microsoft 365 users reported outages, saying they were unable to sign into their email accounts or access other applications.
Last July, a defective update from U.S. cybersecurity software company CrowdStrike crashed Microsoft Windows systems around the world.
The tech outage disrupted operations across industries such as banks, hospitals and 911 call centers, plus grounded flights and hampered public transit systems.
CrowdStrike, which advertises being used by over half of Fortune 500 companies, said one of its recent content updates had a defect that impacted Microsoft's Windows Operating System, adding the incident was "not a security incident or cyberattack."
This is a developing story.
Gabe Hauari is a national trending news reporter at Paste BN. You can follow him on X @GabeHauari or email him at Gdhauari@gannett.com.