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Astound Broadband internet prices, coverage and how to choose the right package

Roxanne Downer   Paste BN

San Francisco-based cable provider Astound Broadband has carved out a niche as an affordable 5G internet option. It offers strong speeds and a 300 Mbps unlimited plan starting at $25 per month with no contracts or early termination fees. 

Astound serves 11 states and Washington, D.C., with options for bundled TV and mobile service. Learn about Astound Broadband's introductory deals, plan details and customer service options below.

Astound Broadband plans and prices

Astound Broadband offers a range of internet plans with varying speeds and prices. Plans may come with a two-year price guarantee, complimentary equipment and complimentary installation. There are no contracts or early termination fees.

Plan and price comparison

Although Astound offers some of the most competitive promotional rates, its price increases can be substantial, and it's essential to be aware of them. However, since Astound doesn't lock you into a contract, when the higher rate kicks in, you're free to cancel or try negotiating with the provider before paying the additional amount.

Here’s a comparison of some available plans in Texas, Astound’s largest coverage area:

  • Internet 300: $25 per month for 300/20 Mbps, standard rate $92 per month*
  • Internet 600: $40 per month for 600/20 Mbps, standard rate $102 per month*
  • Internet 1000: $50 per month for 940/50 Mbps, standard rate $102 per month*
  • Internet 1,500: $60 per month for 1,500/50 Mbps, standard rate $155 per month*
*Plans and prices vary by service area and availability. Promotional rates reflect discounts for Autopay and paperless billing. Upload and download speeds are based on maximum. Actual speeds may vary.

Astound Broadband plan descriptions

Astound Broadband offers plans of different speeds in different service areas. For example, a lower-speed 100 Mbps plan is available in Pennsylvania’s Lehigh Valley. All plans include an installation fee of $79.95 to $99.95; however, promotions offering free installation are frequently available. Modem rental fees range from $14.99 to $21.99 per month.

Here's a look at the plans available in the company's larger service areas, including Illinois, Indiana, New York, and Texas.

Internet 300

Astound's Internet 300 plan is the most budget-friendly option at $25 per month. It includes equipment and installation, and is suitable for households with multiple devices used for browsing, streaming, and gaming.

Internet 600

Astound's 600 Mbps plan provides a fast and reliable connection for a wide range of online activities, including streaming, gaming and working from home. It can easily handle up to 10 devices connected simultaneously. 

Internet 1000

For homes with more connected devices, the Internet 1000 plan offers speeds up to 940 Mbps at $50 per month. This plan is ideal for users with up to 20 devices online simultaneously, including those engaged in gaming and remote work.

Internet 1500

The fastest plan, Internet 1,200, is designed for households with 20 or more devices and starts at $60 per month. Availability for this plan varies by location.

Astound Broadband deals and bundles

Astound offers heavily discounted internet up to 150 Mbps for eligible customers. It costs $19.95 per month, with the first three months free of charge. Applications are available on the Astound Broadband website.

Astound Broadband also offers a variety of bundle options that combine internet with cable TV, home phone service or all three. TV and internet bundles include three main cable packages with standard rates higher after the promotional period. Internet and phone bundles include 17 free calling features. Pricing may vary by location, with the listed rates based on Texas service areas.

Astound Broadband and cable TV bundles

Astound provides TV packages that can be bundled with internet service. Here are the main options:

  • Basic TV: $20 per month for 40+ channels, standard rate $40.12**
  • Preferred TV: $80 per month for 220+ channels, standard rate $118.87**
  • Premier TV: $120 per month for 290+ channels, standard rate $159.86**
*Prices shown are for Texas. Rates may vary in other service areas.

Astound Broadband and home phone bundles

Astound Broadband also offers internet and phone bundles. These phone plans promise clear calls and reliability, along with 17 free calling features, including the following:

  • Call waiting
  • Caller ID
  • 3-way calling
  • Voicemail
  • Robocall blocking

How does Astound Broadband compare to other ISPs?

Here is how Astound Broadband compares with other major providers:

  • Astound Broadband: 300–1,500 Mbps, $25–$60 per month (promotional), cable
  • AT&T Fiber: 300–5,000 Mbps, $55–$245 per month, fiber
  • Cox: 300–2,000 Mbps; $50–$150 per month, cable
  • Verizon Fios: 300–2,000 Mbps; $50 to $110 per month, fiber
  • Spectrum: 100–1,000 Mbps; $30–$70

Where is Astound Broadband available?

Astound Broadband operates in the following 11 states and Washington, D.C.:

  • California
  • Illinois
  • Indiana
  • Maryland
  • Massachusetts
  • New York
  • Oregon
  • Pennsylvania
  • Texas
  • Virginia
  • Washington

Astound Broadband customer service

Contact Astound Broadband customer service or check on an internet outage in the following ways:

  • Call 1-800-427-8686 for support
  • Visit the Astound internet help page for troubleshooting
  • For assistance with late payments, call 1-877-726-2455 to arrange a payment plan.

Customers can pay their Astound bill in several ways:

Contributing: Lisa Iscrupe, Hannah Whatley, Allconnect

This article was edited with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. Learn more about Gannett’s AI guidelines and policy here.

(This story has been updated with additional information.)

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