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Ziply Fiber 2025 internet review: Affordable fiber plans with multi-gig speed options

Roxanne Downer   Paste BN

Ziply Fiber may be a regional provider, but its internet service packs a punch with symmetrical upload/download speeds, no contracts and pricing that starts at just $20 per month. 

Available only in four Northwestern states, Ziply offers both DSL and high-speed fiber plans, including options as fast as 50 Gbps. While most households won't need those top-tier speeds, Ziply's entry- and mid-level plans are competitively priced and ideal for everyday use. 

Thanks to its no data caps and 30-day money-back guarantee, Ziply is an appealing choice for households in its service area. That said, coverage is limited, and equipment fees plus post-promo price hikes could add up over time. 

Discover if Ziply is the right choice for your home.

Ziply internet plans and pricing

Ziply is a strong contender for those in the Northwest United States looking for fast, reliable and contract-free internet, especially if fiber is available in your area.

Pros:

  • Fast, symmetrical fiber speeds
  • No data caps or contracts
  • Affordable starting prices
  • 30-day money-back guarantee

Cons:

  • Limited geographic availability
  • Equipment rental fees
  • Some plans increase after the first year

Plan and price comparison

  • DSL Internet
    • Speed: Up to 115 Mbps
    • Price: $60 per month
    • Installation: $20
  • Fiber 100/100
    • Speed: 100 Mbps
    • Price: $20 per month
    • Installation: Free
  • Fiber 300/300
    • Speed: 300 Mbps
    • Price: $40 per month
    • Installation: Free
  • Fiber Gig
    • Speed: 1 Gbps
    • Price: $60 per month
    • Installation: Free
  • 2 Gig Fiber
    • Speed: 2 Gbps
    • Price: $70 per month
    • Installation: Free
  • 5 Gig Fiber
    • Speed: 5 Gbps
    • Price: $80 per month
    • Installation: Free
  • 10 Gig Fiber
    • Speed: 10 Gbps
    • Price: $300 per month
    • Installation: $300
  • 50 Gig Fiber
    • Speed: 50 Gbps
    • Price: $900 per month
    • Installation: $600
Prices include a $5 per month discount for autopay and paperless billing. Standard rates may increase after the first year.

Plan description

  • Fiber 100 and 300 Mbps: Ideal for basic to moderate internet use, such as web browsing, email and streaming. These entry-level plans are best for small households or light users.
  • Fiber 1, 2 and 5 Gig: Designed for connected households with multiple users. Great for streaming, video conferencing, large file transfers and gaming.
  • Fiber 10 and 50 Gig: Overkill for most homes but potentially valuable for high-tech households, content creators or heavy-duty smart-home setups.
  • DSL Plan: Slower speeds and higher prices make this a less appealing option unless fiber isn't available.
All fiber plans come with no data caps, no contracts and symmetrical upload/download speeds. Equipment rental is $12 per month; however, customers are allowed to use their own router.

Ziply internet deals and bundles

Ziply offers limited-time discounts, such as free professional installation on select plans. Customers can also save $10 monthly by enrolling in autopay and paperless billing. Bundling options include:

  • Home phone service: With unlimited local and long-distance calls (within the United States, Canada, Mexico and Puerto Rico).
  • Streaming bundles: Build your own streaming package with apps like Disney+, Peacock and Tubi.
  • Whole-home Wi-Fi: Wi-Fi installation and three extenders.

How does Ziply compare to other ISPs?

Ziply stands out for its low entry-level pricing, multi-gig speeds and no-contract, no-data-cap policies. However, its limited availability and equipment fees are downsides. Here’s how it stacks up:

  • Astound Broadband: Starts at $20 per month; lower equipment fees, but slower upload speeds.
  • CenturyLink: $55 per month for fiber; no contracts but limited speed options.
  • Xfinity: Broader availability, but more expensive and often includes data caps.
  • T-Mobile 5G: Wireless setup and decent pricing, but speeds may fluctuate.

Where is Ziply available?

Ziply Fiber is available in select areas across four Northwestern states:

  • Idaho: Coeur d’Alene, Post Falls
  • Oregon: Portland, Beaverton, Gresham, Hillsboro
  • Montana: Billings, Missoula, Great Falls
  • Washington: Everett, Bellevue, Pasco

Ziply is not currently available in Boise, Idaho or Bend, Oregon. Service areas continue to expand.

Ziply customer service

Customer support is available via phone, live chat or account login. Service hours are:

  • Phone: 1-866-MYZIPLY (1-866-699-4759)Mon–Fri 8 a.m.–7 p.m. PT; Sat–Sun 8 a.m.–6 p.m. PT
  • Online chat: Available through the Ziply website
  • Billing support: 1-866-947-5955 (fees may apply)
  • Outage alerts: Sign up via the Ziply app
  • Mail payment: Ziply Fiber, P.O. Box 740416, Cincinnati, OH 45274-0416

Contributing: Hannah Whatley, Lisa Iscrupe, Allconnect

This article was edited with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. Learn more about Gannett’s AI guidelines and policy here.

(This story has been updated with additional information.)

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