Global airlines waive fees in wake of Brussels attack
U.S. and global airlines are waiving rebooking fees for Brussels passengers in the wake of Tuesday’s terror attack there.
American, Delta, United and Air Canada are among the global carriers that have issued rebooking policies for customers ticketed to fly to the city. A number of European carriers had issued similar policies. All global carriers serving Brussels that had not already done so are likely consider doing the same.
As for the waivers already in place, details vary by carrier. Generally, the rebooking policies let passengers make one change to their itineraries without paying the standard change fee or a recalculated fare.
Regardless of the waivers, customers scheduled to fly to, from or through Brussels this week should be prepared for uncertainty and schedule disruptions.
Passengers whose flights have been canceled are entitled to a refund if they do not seek to continue their travels.
Here are the details for the flexible rebooking policies from several big global carriers as of 10:45 a.m. ET on Tuesday, March 22:
UPDATE: See the latest waiver information here
American Airlines
Dates: Covers fliers ticketed to fly through Brussels on March 22-23
Rebooking: Flights can be rebooked through April 5
Full details: American Airlines website
Delta Air Lines
Dates: Covers fliers ticketed to fly through Brussels on March 22-23
Rebooking: Flights must be rebooked by March 25 for travel through March 27. Flights booked beyond March 27 will not incur a change fee, but will be subject to a recalculated fare.
Full details: Delta Air Lines website
United Airlines
Dates: Covers fliers ticketed to fly through Brussels on March 22 through March 24
Rebooking: New travel must occur by April 1. For travel after April 1, United will apply the full value of a traveler's unused ticket portion toward a new itinerary. Customers wishing to change their destination can apply the full value of their remaining itinerary toward a new one.
Full details: United Airlines website
Air Canada
Dates: Covers fliers ticketed to fly through Brussels on March 22
Rebooking: N/A
Full details: Air Canada website
Brussels Airlines
Dates: Covers fliers ticketed to fly through Brussels between March 22 and March 28
Rebooking: Customers can change their travel plans or request a refund.
Full details: Brussels Airlines website
Lufthansa Group (includes Lufthansa, Swiss, Austrian Airlines, Germanwings and Brussels Airlines)
Dates: Covers fliers ticketed to fly through Brussels between March 22 and March 28
Rebooking: One rebooking or a cancellation is permitted free of charge
Full details: Lufthansa website
Air France
Dates: Covers fliers ticketed to fly through Brussels between March 22-23.
Rebooking: Rebook by March 25 for travel by March 27. Customers wanting to travel beyond March 27 -- or travel to a new destination -- can receive a voucher for the value of their original ticket, with no change fee.
Full details: Air France website
KLM Royal Dutch Airlines
Dates: Covers fliers ticketed to fly through Brussels between March 22 and March 31.
Rebooking: One rebooking or a cancellation is permitted free of charge. Tickets must be rebooked by March 27. Alternatively, customers who opt not to travel can use the full value of their tickets toward another trip on the carrier and its partners.
Full details: KLM website
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